Last verified 2026-04-25 by Jessica Brooks. We re-check this offer every quarter.
Chewy’s new-customer welcome offer is the highest-value first-order pet freebie in the US right now. Spend $49 or more on your first order, use code WELCOME, and Chewy issues a $20 eGift card to use on your next purchase. Stacked with Autoship — 35% off your first recurring order, capped at $20 — and free 1-3 day shipping on orders over $35, a single first-order setup nets a real $40 in pet-food savings.
What you’ll get
- $20 Chewy eGift card after a $49+ first order with code WELCOME (delivered by email within 30 days).
- Up to 35% off your first Autoship order, capped at a $20 discount, on most foods, treats, supplements, and pet supplies.
- Free 1-3 day shipping on every order over $35, no membership required.
- 20% off your first Chewy Pharmacy order if you fill prescriptions through the Chewy Vet team.
- $5 off your first order placed inside the Chewy app (stackable with WELCOME on different orders, not the same order).
- 5% off select Autoship brands every recurring shipment after the first.
If you also want a freebie that does not require any purchase, our Petco Pals birthday-treat guide walks through Petco’s annual free birthday item, and the Hill’s Science Diet shelter program covers a free starter bag for adopters. Stacking all three is the fastest way to load a starter pantry without paying full retail.
Eligibility
- US residents in all 50 states plus DC and Puerto Rico (some Hawaii/Alaska orders ship via standard, not 1-3 day).
- One welcome offer per household — Chewy deduplicates by address, payment method, and email.
- Order minimum of $49 (after coupons) for the WELCOME eGift card.
- Order minimum of $35 for the free 1-3 day shipping benefit.
- Autoship discount is on the first qualifying recurring order; cancellable at any time.
How to claim it
- Visit chewy.com or download the Chewy app.
- Click “Sign Up” or “Create Account.” Enter your email, a password, and your shipping address.
- Confirm your email through the link Chewy sends.
- Add at least $49 worth of products to your cart. The minimum is calculated after any discount, so build the cart with the discount in mind.
- If you want to stack with Autoship, switch each item from One-Time to Autoship at the cart level. Most foods and litters offer Autoship; some accessories and seasonal items do not.
- Enter code WELCOME in the promo box at checkout. Chewy verifies your account is new (no prior orders) and confirms the eGift card will be issued.
- Place the order. Free 1-3 day shipping kicks in automatically because you cleared the $35 threshold.
- Watch your email for the $20 eGift card. It arrives within 30 days of your first delivery, sometimes within 24 hours.
- Apply the eGift card balance to your second order. The card never expires.
What to expect after signing up
Your first order arrives in 1-3 business days. Chewy emails a shipping confirmation with tracking. The $20 eGift card arrives by separate email; check spam if you do not see it within a week. Marketing emails kick in: a welcome series, weekly Chewy newsletter, periodic pet birthday emails (you can add your pet’s birth date in the account profile to unlock those), and Autoship cadence reminders. Volume is moderate. The mobile app sends push notifications about Autoship deliveries and any low-stock items in your cart; toggle those in the app settings if they get too chatty.
Watch out for
Three honest things. First, the WELCOME code only works on a verifiably new Chewy account, and Chewy is good at catching duplicates. Same payment card on a new email triggers a manual review. Second, the $49 minimum is calculated after the discount — so a $50 cart that drops to $48 after Autoship’s 35% no longer qualifies for WELCOME. Stack carefully: build to roughly $75 before discount if you want both benefits. Third, Autoship’s first-order discount is capped at $20 dollars regardless of percentage — that means a $300 first food order does not get $105 off, it gets $20. The 5% recurring discount stays after the first order. Finally, Chewy Pharmacy returns require a vet authorization, and prescription items do not qualify for the standard return policy. Pet returns are easy; pharmacy returns are not.
FAQ
Can I use both WELCOME and Autoship on the same order?
Yes. WELCOME issues a $20 eGift card after the order ships, and Autoship’s first-order discount applies at checkout — they do not conflict. Just make sure your post-discount total stays at or above $49.
Does the eGift card expire?
No. Chewy eGift cards do not expire and stay tied to your account until you redeem them.
Can I cancel Autoship after the first order?
Yes. There is no commitment. Log in, go to Manage Autoship, and cancel any individual subscription. The discount on order one is not clawed back.
Will Chewy match a competitor’s price?
Chewy does not run a public price-match policy, but customer service occasionally matches Amazon or Petco list prices on a case-by-case basis. Email [email protected] with the competitor link before placing the order.
What if my pet does not like the food?
Chewy’s return policy on opened bags is one of the friendliest in the industry — they will refund you and recommend donating the bag to a local shelter. Email service or chat through the app within 30 days.
Final word
Chewy’s welcome stack is the highest first-order value in pet retail right now: $20 eGift card after the first $49 spend, up to $20 off Autoship, free 1-3 day shipping, and a customer-service team that handles returns and refunds the same day. If you have not ordered from Chewy before and you have a pet, this is a no-friction $40 in real savings. Place the first order, redeem the gift card on the second, and decide whether Autoship is worth keeping after that.
Last verified: 2026-04-25. Sample programs change — tell us if you find this offer is no longer available.